G2SF Service Catalog

G2SF is a Government-focused IT professional service provider and consultancy with decades of practical experience assessing, planning, educating, implementing, integrating, managing and improving Information Technology enterprise solutions within large, complex, global, environments including Civilian, Defense, and Intelligence communities. Core service offerings include IT Service Management (ITSM), Mobility, IT Security, IT Engineering, Cloud Computing, and Education and Training. Within each of the core service offerings are additional sub services. All of the company’s services are developed, delivered, and managed in accordance with IT Service Management and Program/Project Management industry standards, methods, and best practices.

IT Service Management (ITSM)

Mobility

IT Security

G2SF provides end to end enterprise-wide ITSM solutions that align technology with the organization’s mission to improve service, reduce costs and transform to service centric operating model. Sample services include enterprise system implementation, integration and ongoing management of ITSM platforms such as Remedy, ServiceNow, and HP Service Center; Baseline ITSM Maturity Assessment; IT and Business Process Definition, Design, Implementation and Reengineering; IT Service (Help) Desk Management, Consolidation and Support; ISO/IEC 20k Certification Support; Outsourcing Requirements Definition; Organizational Change Management.

G2SF provides a full spectrum of mobile computing solutions and services that allows users to securely access organizational information wirelessly at any time and from any where using a variety of personal devices. Sample services includes mobile application design, development, testing, implementation, and ongoing operational management and support of Mobility as an enterprise service.

G2SF offers a variety of professional cyber security services focused on protecting the confidentiality, integrity, and availability of online information, systems, networks and services. Sample services includes Security Risk Assessment, Security Design and Engineering, Penetration and Vulnerability Testing, Cyber Forensics, Cyber Defense Strategy Formulation, Security Operations Managements, and Security Compliance, Monitoring and Reporting.

IT Engineering

Cloud Computing Services

Education and Training

G2SF leverages a variety of industry and agency specific best practices such as Agile and Incremental for engineering elegant IT solutions that meet well-defined technical and business requirements in the most efficient manner. Sample services includes Network, Systems, and Software requirements definition, design, [re]engineering, testing, implementation, and ongoing management.

G2SF objectively evaluates business and technical requirement to identify cloud based solutions that can capture valuable benefits such as agility, anywhere access, lower infrastructure costs, scalability, and disaster recovery. Sample services include Cloud Requirements Definition, Design, Planning and Governance; Service Provider Selection and Cost Benefit Analysis; Cloud Planning and Implementation; Data/Application/Service Migration and Management; Datacenter Consolidation Strategy Formulation.

G2SF enhances the benefits of all solutions through the appropriate use of formal and informal education and training covering a wide variety of IT topics and disciplines related to IT business management, specific technologies, and the application of industry recognized best practices for the effective management and delivery of IT services. Sample services includes ITIL Foundation Certification Training (classroom); ITSM Executive Awareness; ITSM Simulation (classroom); ISO/IEC 20000; Cobit.