DOD Enterprise Service Management Framework Edition II Signed

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The DoD Enterprise Service Management Framework (DESMF) Edition II — a department-level information technology service management (ITSM) framework that provides guidance for management of IT services — has been signed by the DOD Chief Information Officer (CIO) Terry Halvorsen. This document was originally authored by Tom Donovan, G2SF executive consultant. For more information, click the following link: http://disa.mil/News/Stories/2015/DESMF