Recognized as a leading independent IT Service Management (ITSM) professional services and consulting firm, G2SF provides thought leadership, keen analytical skills, and measurable results delivered by senior subject matter experts that have years of practical real world experience assessing, planning, developing, implementing, and improving IT service management best practices for Federal, State & Local governments, as well as a variety of commercial clients. As an objective organizational and cultural transformation agent, G2SF helps clients realize operational excellence through the continual improvement of the people, the processes, and the underlying technologies and partnerships that enable the delivery of IT services that are directly aligned with … [Read More...]
G2SF is a Government-focused IT Service Management (ITSM) consultancy whose leadership has more than a decade of practical experience assessing, planning, educating, implementing, managing and improving Information Technology Infrastructure Library (ITIL v3®) processes and ISO/IEC 20000 standards within large, complex, global, Government IT (network) environments, including Civilian, Defense, and Intelligence communities. The company’s Service and Program Management expertise is coupled with a strong underlying technical capability in Networking Management, Data Center Management, Mobile Device Management (including BYOD), Data Management, Continuity of Operations, Information Assurance and … [Read More...]
Policy Driven Approach to Mobile Device Management in Government
Program Requirements for the Successful Implementation of the Information Technology Infrastructure Library within the Intelligence Community
Are Your IT Service Management Processes Over-Engineered?
IT Service Management Metrics
IT Service Management Practices – Discovery, Collaboration, and Comparison
Establishing a Service Management Baseline
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